Designed to be Simple
Served with Convenience

We have never been fans of complicated and lengthy rules however there are a few rules that we need to put in place to keep our services moving smoothly.

Just like some basic rules in a school class-room, our rules are in place only to keep things running smoothly and we promise to keep those pesky rules that don’t make sense away.

Pre-Paid Bag Collection Rules

It is important to us that we keep our prices as low as we can, so that everyone can save. Therefor it is important to follow these simple 3 rules when pre-paying for bag collections.

We will need to skip your stop if either of the 3 rules are not followed. We will not be able to offer a refund in the event that we skip your stop.

Please Note that we are not “war hogs” and will always do the best we can to support everyone. If you are new to our service then we will gladly advise when drivers get to your stop if you make a mistake so don’t panic 🙂

Rubbish Removal in Auckland That’s Accessible for Everyone

We at BinBuddy are here to keep life convenient and clean. Regular rubbish removal from the council tries to cover everyone who needs it, but sometimes, you need more than one pickup a week. When that happens, you shouldn’t have to leave unsightly rubbish bags sitting in front of your home for days, potentially stinking things up for you. You might also be much too busy to drive that rubbish anywhere yourself. In cases like these, you could really use a collection service that matches your weekly rhythm and comes to pick up your rubbish when they’re needed.

And that’s us! With our service, you can schedule a collection on several different days a week, depending on where you’re located. You simply leave your rubbish out where we can see and reach it the night before, and we pick it up and send you a confirmation text; it’s no hassle, and you don’t have to worry about a thing. We rotate our collection area throughout the week to make sure you always have a collection day that works for you. We also have collections starting at just $5 because we believe rubbish is the same for everyone, regardless of circumstances.

If you choose a rubbish removal service in Auckland, you’ll likely see them regularly; why not choose a company that’s flexible, friendly, and reliable?

What Rubbish & Junk Removal Service We Provide

We can handle whatever you need to get rid of! Aside from providing general waste removal services in Auckland, we also provide trash removal service in Auckland too, which means we can dispose of any unwanted furniture or large pieces of junk. That includes drawers, cabinets, chairs, tables, and so on. If your furniture is too old or damaged to sell, our collection is ideal for you. If you just don’t feel like dealing with the nuisance online marketplaces, even better! We’re not going to ask you to deliver 45 minutes away, after all.

We also collect whiteware, including refrigerators, washing machines, dryers, dishwashers, and so on. These can be a nightmare to get rid of, but we make it easy for you. If you can get your fridge out where we can reach it, we handle the rest.

We provide garden waste removal service too! If you have grass clippings, wood, or anything else in that category, we can take those to the proper recycling centre for you. If you do have garden waste, please make sure to keep it separate from your general waste! We handle the rest when it comes to sorting, but garden waste can’t be mixed with anything else if it’s to be recycled.

Reliable Junk Remover in the Community

When you book through the website with us, you can select your city and neighbourhood as well as how many bags of rubbish you have and of what size. You’ll see a couple of different bag sizes, which will impact the price slightly. Collection starts at just $5 per bag, so it’s never going to be anything crazy!

If your collection is for something not in a bag, such as furniture or whiteware, you can request a call through our “Contact Us” page. These items can be a bit trickier to price, since that depends on how much space they’ll take up in our vehicles. That’s why we prefer to discuss it with you and reach a fair and reasonable price. Whatever the item is, we’ll find a way to accommodate you. We’ll never turn down an item for collection unless it's hazardous!

Reach Out to Us

We’re not a big corporation; we’re just a community-raised business for junk removal in Auckland that wants to serve you. No matter you want to hire us for junk removal in South Auckland, or your unwanted furniture removal in North Shore Auckland, we are always here with you. For our friends living in Hamilton, we also provide rubbish removal service in Hamilton as well. If you’d like to get started, simply click on “Book Now” or reach out to us on our Facebook Page. Read Less

Bags Out By 6am

Our teams are out and about from 6am and your collection could be anywhere in the route. It is not always possible for us to tell what time each stop will take place. Therefor we ask that your bags be out and ready by 6am.

Bag Size

It is very important that you select your bag size correctly. Our latest booking system allows you to select multiple bag sizes for convenience. Please feel free to ask our Facebook Support Team if you are unsure.

Bag Weight

It is also very important that you choose the correct bag weight when booking. We are not super stiff on this rule but drivers will check your bag weight if bags are clearly too heavy and extra charges will apply, or bags might be left behind 🙁

FAQ’s

COMMON BAG COLLECTION QUESTIONS

Where Do I Put My Bags?

You can put your bags anywhere, as long as our team can access them.  PLEASE NOTE though, we are not permitted to enter any gate without you being there.  So it is best not to put them hidden in the back yard if you have side-gates.  YOU MUST put all the bags you booked with together as drivers will not collect pre-paid bags that are scattered in your yard.  The reason for this is we really do not want the team to grab bags you might not have wanted them to take.  BEST PLACES to put bags are by your garage door, by your bins or beside your house.  WE PREFER that bags are NOT left on the curb-side, just to ensure that people passing by dont add to your pile.

What if my bags are not ready?

Drivers have a specific time limit that they can spend on site for pre-paid bags.  This is to ensure that we keep the price of this part of our service as low as possible.  Drivers will not call to check or knock on your door if they cannot find the bags as this will convert your stop to a Quotation stop, meaning that the price will be higher.  THE TEAMS default action if bags are not ready or accessiable is to take what they can, otherwise they will have to skip the stop.

What Happens If My Stop Is Skipped

If the team have to skip your stop then your area minimum will apply.  If your area has a $39 minimum collection, then that is the amount that we will apply as non-refundable.  If the team have to skip your stop often then we might choose not to offer Pre-paid service to you as this might not be the best option for you.

What If I Have More Bags After I Already Booked?

That is not a problem at all, you just simply have to do another booking and our system will automatically combine your orders, as long as you booked again for the same day.  We can accomodate added bags on the day also and can take Eftpos payments.  The only rule here is that you have to let the team know that you wish to do so.  The team will then call you when they are on their way to your stop and so long as you meet them when they arrive to make payment, then it is no problem 🙂

What if I Want To Cancel My Booking?

You may cancel your booking 48 hours before the stop date.  If you cancel with shorter notice then a refund might not be possible.  This is because we would have already started work on the route and when you cancel the route changes.  We may decide to no longer offer serviecs to you if you cancel frequently. 

Site Quote Tips

The only Rule surrounding Site Quotes is that you need to meet with the team as soon as they arrive. If you are not home then the team can quote over the phone where you need to ensure that you are available to speak with them.

Here are a few handy tips to keep your quote price down
We can deal with just about any scenario but if you do want to keep the quote price low then there are a few ways to do that.

Rubbish Removal in Auckland That’s Accessible for Everyone

We at BinBuddy are here to keep life convenient and clean. Regular rubbish removal from the council tries to cover everyone who needs it, but sometimes, you need more than one pickup a week. When that happens, you shouldn’t have to leave unsightly rubbish bags sitting in front of your home for days, potentially stinking things up for you. You might also be much too busy to drive that rubbish anywhere yourself. In cases like these, you could really use a collection service that matches your weekly rhythm and comes to pick up your rubbish when they’re needed.

And that’s us! With our service, you can schedule a collection on several different days a week, depending on where you’re located. You simply leave your rubbish out where we can see and reach it the night before, and we pick it up and send you a confirmation text; it’s no hassle, and you don’t have to worry about a thing. We rotate our collection area throughout the week to make sure you always have a collection day that works for you. We also have collections starting at just $5 because we believe rubbish is the same for everyone, regardless of circumstances.

If you choose a rubbish removal service in Auckland, you’ll likely see them regularly; why not choose a company that’s flexible, friendly, and reliable?

What Rubbish & Junk Removal Service We Provide

We can handle whatever you need to get rid of! Aside from providing general waste removal services in Auckland, we also provide trash removal service in Auckland too, which means we can dispose of any unwanted furniture or large pieces of junk. That includes drawers, cabinets, chairs, tables, and so on. If your furniture is too old or damaged to sell, our collection is ideal for you. If you just don’t feel like dealing with the nuisance online marketplaces, even better! We’re not going to ask you to deliver 45 minutes away, after all.

We also collect whiteware, including refrigerators, washing machines, dryers, dishwashers, and so on. These can be a nightmare to get rid of, but we make it easy for you. If you can get your fridge out where we can reach it, we handle the rest.

We provide garden waste removal service too! If you have grass clippings, wood, or anything else in that category, we can take those to the proper recycling centre for you. If you do have garden waste, please make sure to keep it separate from your general waste! We handle the rest when it comes to sorting, but garden waste can’t be mixed with anything else if it’s to be recycled.

Reliable Junk Remover in the Community

When you book through the website with us, you can select your city and neighbourhood as well as how many bags of rubbish you have and of what size. You’ll see a couple of different bag sizes, which will impact the price slightly. Collection starts at just $5 per bag, so it’s never going to be anything crazy!

If your collection is for something not in a bag, such as furniture or whiteware, you can request a call through our “Contact Us” page. These items can be a bit trickier to price, since that depends on how much space they’ll take up in our vehicles. That’s why we prefer to discuss it with you and reach a fair and reasonable price. Whatever the item is, we’ll find a way to accommodate you. We’ll never turn down an item for collection unless it's hazardous!

Reach Out to Us

We’re not a big corporation; we’re just a community-raised business for junk removal in Auckland that wants to serve you. No matter you want to hire us for junk removal in South Auckland, or your unwanted furniture removal in North Shore Auckland, we are always here with you. For our friends living in Hamilton, we also provide rubbish removal service in Hamilton as well. If you’d like to get started, simply click on “Book Now” or reach out to us on our Facebook Page. Read Less

Keep Things Together

The Team will spend less time on site if you put all the items that you need to remove in one place. We do need to factor time into the quote so the less time they spend on site the lower the price will be.

Accessibility

There are no issues if items are in hard-to-get places but this will mean that the quote price will be higher due to time spent. If you want to save even more then consider placing your items on your driveway or in your garage. The closer the team can park the truck the faster they will get through things.

Bag Small Things

Another thing to consider is to bag small things up for the team to easily grab-and-go. Also ensure that bags are not over-filled otherwise the team will need to re-bag items, increasing the price.

FAQ’s

COMMON QUOTATION QUESTIONS

What Sort Of Stuff Do You Take?
We collect just about anything that you need to get rid of. This includes Furniture, White ware, Rubbish bags and the lot. The only stuff that we do not take are gas bottles with gas in them, chemicals or hazardous material such as asbestos. Other than that, everything is fair-play.
Can You Remove If I Am Happy With The Quote?

Absolutely! The team will be onsite and give you a quote.  Most of our customers go ahead straight away because the team are fully equiped to get straight to work. 

How Do I Pay You?

There are many ways to pay such as Bank Transfer if you bank with one of our banks, otherwise we can take both Cash and Eftpos on site.

What if The Stuff Is Still In My House

That is also no problem.  We can quote for items that are inside as well, and the team can help you remove them.  You will need to ensure that cabinets are empty though.  Also keep in mind that the price will be slightly higher to account for time spent.